I don't see items even-though I have enough permissions

Description

Even though I appear to have the necessary permissions, I don't see some items that I should see.

Version

All versions of eWay-CRM

Difficulty

Medium

Resolution

What to check:

  1. Items are NOT marked as Private — Only owner and related users can see the Private items. For more information about the Private items feature, see the article Dialog Description.
  2. Make sure you don't have an active row limit — See the article Set Module Permissions for more information.
  3. Discount Lists / Marketing List – If you use the Discount List in Companies module, you must also have permission for Discount Lists module. The same applies to the Marketing List. If you can't see Companies / Contacts / Deals, you also won't see the related items in the Marketing List.