"Work flow step is not defined!" error


In the synchronization log or in the server log you may see this error: "Work flow step is not defined!"


All versions of eWay-CRM




This is not a critical error. You just need to remove this error message from the procedure on the SQL server. Follow these steps:

  1. Open SQL Server Management Studio over the eWay-CRM server database.
  2. Click through this path in the Object Explorer window: Databases -> eWay -> Programmability -> Stored Procedures -> eWaySP_CreateWorkFlowHistoryForItem
  3. Right-click the eWaySP_CreateWorkFlowHistoryForItem item and select these options in the context menu: Script stored procedure as -> ALTER to -> New Query Editor Window
  4. Use Ctrl + F to find the error message and erase its calling [RAISERROR].