Common Problems During eWay-CRM Update

Description

Different reasons may cause the eWay-CRM update not to proceed correctly and be aborted. The article provides solutions to proceed with updates correctly.

Version

All versions of eWay-CRM

Difficulty

Medium

Resolution

Option 1: Restart Your PC

In some cases, the eWay-CRM update may get into conflict with the Microsoft Windows update. Because of it, try to restart your computer and then run update eWay-CRM again.

Option 2: Antivirus Software Blocks the Update

The update can be blocked by your antivirus software (known are Avast and AVG).

If the eWay-CRM update cannot proceed, restart your computer. Disable your antivirus software during the time of the update. You can turn it on right after the successful update.

Option 3: Uninstall eWay-CRM and Install the New Version Manually

If none of the two previous options worked, uninstall your eWay-CRM and install the newest version using the installation package.

The link to the current version can be found on the web service welcome page: see Web Service Welcome Page in Web Browser.