How to Open the DevTools Console (F12) in eWay-CRM Online

Description

If an error occurs in eWay-CRM Online, more information can be found in the browser console. Some errors are also recorded in the web service log.

Version

All versions of eWay-CRM

Difficulty

Medium

Resolution

The way the console is displayed depends on where eWay-CRM is running:

Browser

In most cases just press F12. In Safari, the developer tools must be enabled in the settings.

Outlook Desktop for Windows

Right-click anywhere in a empty space in the panel and select Inspect.

New Outlook for Windows

New Outlook must be launched with the command:

olk.exe --devtools

This will open the DevTools directly.

Outlook for Mac

On Mac, the console can only be invoked if Outlook was not installed from the App Store.

If Outlook is installed directly from office.com, run the following command in Terminal:

defaults write com.microsoft.Outlook OfficeWebAddinDeveloperExtras -bool true

Then restart Outlook. After that, the console can also be opened by right-clicking and selecting Inspect Element.

More information about debugging Office 365 add-ins on Mac is available here:
https://learn.microsoft.com/en-us/office/dev/add-ins/testing/debug-office-add-ins-on-ipad-and-mac