Issues associated with Microsoft Office 365 update (Version 1808)

Description

Update of Microsoft Office 365 (version 1808) came up with the following issues:

• Incorrect display of Superior Item field
• Random error while opening email, task or calendar
• Disappearing note or street in address

Version

All versions of eWay-CRM

Difficulty

Medium

Resolution

Incorrect Display of Superior Item Field

If you open email or task in Microsoft Outlook and then open it again without closing, bottom eWay-CRM panel may not be visible:

Temporarily, you can solve the issue by restarting Microsoft Outlook. For permanent solution, please update your eWay-CRM to version 5.2.0.192 or later.

Random Error While Opening Email, Task or Calendar

The following error may popup:

Hash: FB5222516717516525B70493DE98CE29
Message: System.InvalidOperationException: Unable to set parent
v eWay.Core.Office.Controls.Base.PanelContainerBase.AttachControlContainerToWindow(SingleControlContainer controlContainer)
v eWay.Core.Office.Controls.Base.PanelContainerBase.AttachBarControl(Control nestedControl)
v eWay.Core.Office.Wrappers.WindowWrapperBase.BuildControls()
TargetSite: Void AttachControlContainerToWindow(eWay.Core.Office.SingleControlContainer)
Source: eWay.Core.Office
StackTrace:
v eWay.Core.Office.Controls.Base.PanelContainerBase.AttachControlContainerToWindow(SingleControlContainer controlContainer)
v eWay.Core.Office.Controls.Base.PanelContainerBase.AttachBarControl(Control nestedControl)
v eWay.Core.Office.Wrappers.WindowWrapperBase.BuildControls()

The result is same as in previous case (incorrect display of Superior Item field) or by incorrect display of Categories field:

Temporarily, you can solve the issue by restarting Microsoft Outlook. For permanent solution, please update your eWay-CRM to version 5.2.0.192 or later.

Disappearing Note or Street in Address

If you open contact or company in eWay-CRM, Note field or Street field values are not displayed at all.

Temporarily, you can solve the issue by restarting Microsoft Outlook. For permanent solution, please update your eWay-CRM to version 5.2.0.192 or later.