Error: Installation failed with error code '1618'.


Installation of new version cannot proceed and you see this error:

ERROR eWaySetupLauncher - Installation failed with error code '1618'.

Or this error:

ERROR_INSTALL_ALREADY_ RUNNING 1618 Another installation is already in progress. Complete that installation before proceeding with this install.


All versions of eWay-CRM




  1. Restart your computer and try installation again. Another installations or Windows Update can be in progress.
  2. Install eWay-CRM manually.

eWay-CRM may not be in Programs and Features of Microsoft Windows anymore. Then you need to run eWay-CRM installation file. Installation can be blocked by installation of another application. You will see the dialog with text like this:

An installation for [name of application] is currently suspended. You must undo that changes made by that installation to continue. Do you want to undo these changes?

You need to click Yes. eWay-CRM installation should proceed correctly.