Microsoft Outlook Crashes When You Click on Reports Module

Description

When you click on Reports module in eWay-CRM ribbon, Microsoft Outlook crashes.

The log contains this error:

An error occurred in application.
System.IO.FileNotFoundException: Could not load file or assembly Microsoft.ReportViewer.WinForms, Version=10.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a or one of its dependencies. The system cannot find the file specified.
Název souboru: Microsoft.ReportViewer.WinForms, Version=10.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
  v eWay.Core.GUI.Reports.eWayReportViewer.InitializeComponent()
  v eWay.Core.GUI.Reports.eWayReportViewer..ctor()
  v eWay.Core.ReportsActiveX.Reports.InitializeComponent()
  v eWay.Core.ReportsActiveX.Reports..ctor()

Versions

All versions of eWay-CRM

Difficulty

Low

Resolution

Required component Microsoft Report Viewer, which is installed during eWay-CRM installation, is missing.

Install Microsoft Report Viewer or reinstall eWay-CRM on your computer right from the installation EXE file.