Journals Automatically Created After Phone Call Does Not Pop Up

Description

The user ends a call, but the notification about the automatically created journal does not pop up on the screen. Or the user completes more calls in a row but only sees a notification about the last one.

Version

All versions of eWay-CRM

Difficulty

Medium

Resolution

This notification cannot be set correctly in the default - it does not pop up on the screen. Google allows the user can set notifications by the user which is this case. You need to go to settings.

Go to: Settings > Applications > eWay-CRM > Notifications > Made Calls.

There, you need to turn on Pop on screen.