Error while reopening the window for editing Professional email

Description

When you close the window of Internet Explorer where you edited your Professional email and you want to reopen the window, you may experience this error:

HASH: D1DCEABB30B297BF2D0F8E7B91EEE9ED
Send bulk email through Emailkampane.cz failed
System.Runtime.InteropServices.COMException (0x800704A6): Creating an instance of the COM component with CLSID {0002DF01-0000-0000-C000-000000000046} from the IClassFactory failed due to the following error: 800704a6 A system shutdown has already been scheduled. (Exception from HRESULT: 0x800704A6).
at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)
at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
at System.RuntimeType.CreateInstanceDefaultCtor(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
at System.Activator.CreateInstance(Type type, Boolean nonPublic)
at System.Activator.CreateInstance(Type type)
at EFMarketing.Emailkampanecz.EmailCampaignWizard..ctor(EmailCampaignProcessor processor, Guid campaignGuid, String campaignHash, String url, String login, String apiHash)
at EFMarketing.Emailkampanecz.EmailCampaignProcessor.OpenEmailCampaignWizardDialog(EmailCampaignProcessor processor, String campaignHash, Int32 totalContactsCreated)
at EFMarketing.Emailkampanecz.EmailCampaignCreator.OpenEmailCampaign(EmailCampaignProcessor processor, String campaignHash)
at EFMarketing.Emailkampanecz.EmailCampaignCreator.ProcessEmailCampaign(List`1 contacts)
--- END TRACE ---

You will also see this note: "Unable to open Internet Explorer Window. Try it again later or close other running instances of the Internet Explorer."

Version

All versions of eWay-CRM

Difficulty

Low

Resolution

Internet Explorer is sometimes closing the main process for a long time and it won't let you open new window. You just need to wait a moment or close all other Internet Explorer instances and then reopen the page for editing your Professional email.