Microsoft Outlook Crashes While Clicking on Archive When the Email Is Opened From eWay-CRM

Description

User has email opened vie email window in eWay-CRM.

In this window, he or she clicks the Archive icon.

Then, Microsoft Outlook crashes.

Version

All versions of eWay-CRM

Difficulty

Medium

Resolution

This is error of Microsoft Office 365. The Archive icon is active even though email is opened from MSG file - this should not be possible.

It is assumed that Microsoft will fix this error in some future update.