Server procedure DeleteOldDatabaseBackupFiles is failing

Description

The server log shows this error:

eWay.WebService.Triggers.MaintenanceTasks.DeleteOldDatabaseBackupFiles

Directory path does not exist. Parameter name: directoryPath

Version

All versions of eWay-CRM

Difficulty

Medium

Resolution

The error is related to the user and its permissions. The steps for resolution are:

1. Go to the Web Service folder and find out in the Web.config file what user is connecting to the database.
2. Change these user's permissions to sysadmin.