You are here: Home / Documentation / 2. Installation / 2.1 Prerequisites / Minimum System Requirements

Minimum System Requirements

Consequential listing requires minimal HW and SW configuration in order to run the system.

Server

Software Requirements*

  • Server in English or Czech
  • Windows Server 2003 and higher
  • Internet information services (IIS) in version 6.0 and higher
  • Microsoft SQL Server 2005 (2012 or newer is recommended) for fresh install on customer's server
  • When a database is migrated from our eWay-Cloud, Microsoft SQL Server 2014 or newer is required
  • Microsoft SQL Server Express is recommended only up to 5 users
  • Installed Microsoft Management Studio
  • Installed both Microsoft .NET Framework 3.5 and Microsoft .NET Framework 4.5 (.NET 2.0 a .NET 4.0 for Windows Server 2008 and older)

Hardware Requirements

  • Intel Quad Core Xeon 2.5 GHz CPU
  • RAM requirements for SQL Server:
Less than 5 usersLess than 25 usersLess than 50 users50 and more users
1 GB RAM (SQL Express can be used) 6 GB RAM 12 GB RAM 16+ GB RAM
  • RAM requirements for IIS application and eWayTimer:
Less than 5 usersLess than 25 usersLess than 50 users50 and more users
500 MB RAM 2 GB RAM 4 GB RAM 6+ GB RAM

Client - Microsoft Outlook

Software Requirements*

    Operating system:

    Supported operating systems up to eWay-CRM 5.3.0 Supported operating systems for eWay-CRM 5.3.1 and higher

    Microsoft Windows XP x86 with Service Pack 3
    Microsoft Windows XP x64 with SP2
    Microsoft Windows Vista with SP1
    Microsoft Windows 7
    Microsoft Windows 8
    Microsoft Windows 10
    Microsoft Windows Server 2003 R2
    Microsoft Windows Server 2008 with SP2

    Microsoft Windows 7
    Microsoft Windows 8
    Microsoft Windows 10
    Microsoft Windows Server 2003 R2
    Microsoft Windows Server 2008 with SP2

    Others:

    • Microsoft Outlook 2003/2007/2010/2013/2016/2019
    • .Net Framework 4.5.2 (.NET Framework 4.0 is used up to 5.3.0 version)
    • Internet Explorer with functional JavaScript
    • Allowed communication of client application with server = cannot be blocked by firewall, proxy, etc.

    Hardware Requirements

    • Intel Core 2 Duo 2 GHz CPU
    • 1.5 GB RAM and higher
    • 500 MB and more of free space on HDD (whole size depends on the size of a database)
    • 1024x768 resolution
    • Connection to a network

    Hardware Requirements Using Terminal Services

    • Intel Quad Core Xeon 2.5 GHz CPU
    • RAM requirements for SQL Server:
    1 userLess than 10 usersLess than 25 users25 and more users
    1 GB RAM (SQL Express can be used) 6 GB RAM 12 GB RAM 16+ GB RAM
    • RAM requirements for application:
    1 userLess than 10 usersLess than 25 users25 and more users
    500 MB RAM 2 GB RAM 4 GB RAM 6+ GB RAM

    Note: Final HW configuration for the smooth running of the system could be higher depending on the number and size of the applications being run simultaneously and on the number of installed programs.

    * Due to the compatibility with future versions of eWay-CRM, we recommend to use software versions that are still supported by Microsoft. We highly recommend that you have your operating system and Microsoft Office applications always up to date.

    Client - eWay-CRM Mobile

    Web Service

    You are inserting web service address while you want to login to eWay-CRM. Make sure your web service is on HTTPS address - server that is encrypted using SSL certificate. It is possible that smart phones will not support HTTP addresses in the future. For more information, go to How to Secure eWay-CRM Using SSL Certificate.

    Android

    Minimum requirements:

    • 4.1 Jelly Bean
    • 1.2 GHz Dual Core
    • 1 GB RAM
    • 200 MB of internal storage space (used space depends on the size of the database)

    Recommended requirements:

    • Android 7.1 Nougat
    • 2 GB RAM
    • 2.0 GHz CPU Quad Core
    • 1 GB of internal storage space (used space depends on the size of the database)

    iOS

    Minimum requirements:

    • iOS 11.3
    • iPhone 5S
    • 200 MB of internal storage space (used space depends on the size of the database)

    Recommended requirements:

    • The newest version of iOS
    • iPhone 7
    • 1GB of internal storage space (used space depends on the size of the database)

    Important: If the eWay-CRM database contains hundreds of thousands items in HUB or tens of thousands items in main modules (contacts, companies, deals and projects), the recommended requirements are necesary for the smooth function of eWay-CRM Mobile.

      Client - Web Access

      Web Access is optimized for Microsoft Internet Explorer 9 and higher.