Minimum System Requirements
The consequential listing requires minimal HW and SW configuration in order to run the system.
Server
Software Requirements*
- Server in English or Czech
- SSL certificate
- Windows Server 2008 R2 SP1 and higher (Windows Server 2008 SP2 is supported up to 7.3 version)
- Internet information services (IIS) in version 6.0 and higher
- Microsoft SQL Server 2008 and higher (2005 was supported up to version 6.1) for a fresh install on customer's server
- When a database is migrated from our eWay-Cloud, Microsoft SQL Server 2014 or newer is required
- Microsoft SQL Server Express is recommended only up to 5 users
- Installed Microsoft Management Studio
- Microsoft .NET Framework 4.7.2 and higher (.NET Framework 4.0 is used up to 6.0 version)
- SMTP Server / Relay
Hardware Requirements
- Intel Quad-Core Xeon 2.5 GHz CPU
- RAM requirements for SQL Server:
| Less than 5 users | Less than 25 users | Less than 50 users | 50 and more users |
|---|---|---|---|
| 1 GB RAM (SQL Express can be used) | 6 GB RAM | 12 GB RAM | 16+ GB RAM |
- RAM requirements for IIS application and eWayTimer:
| Less than 5 users | Less than 25 users | Less than 50 users | 50 and more users |
|---|---|---|---|
| 500 MB RAM | 2 GB RAM | 4 GB RAM | 6+ GB RAM |
Client - Microsoft Outlook
Software Requirements*
Operating system:
- Microsoft Windows 7 and higher
- Microsoft Windows Server 2008 R2 and higher
Others:
- Microsoft Outlook 2003/2007/2010/2013/2016/2019/2021 or Microsoft Outlook 365
- .Net Framework 4.8 (.NET Framework 4.0 is supported up to 5.3 version, .NET Framework 4.0 is supported up to 6.1 version)
- SQL Server 2008 R2 and higher (SQL Server LocalDB 2019 or 2012 is automatically installed based on version of Windows)
- Allowed communication of client application with server = cannot be blocked by the firewall, proxy, etc.
Hardware Requirements
- Intel Core 2 Duo 2 GHz CPU
- 1.5 GB of free RAM and higher (minimum is 8GB installed RAM, 16GB is recommended)
- 500 MB and more of free space on HDD (SSD is recommended, the whole size depends on the size of a database)
- 1024x768 resolution
- Connection to a network
Hardware Requirements Using Terminal Services
- Intel Quad-Core Xeon 2.5 GHz CPU
- RAM requirements for SQL Server:
| 1 user | Less than 10 users | Less than 25 users | 25 and more users |
|---|---|---|---|
| 1 GB RAM (SQL Express can be used) | 6 GB RAM | 12 GB RAM | 16+ GB RAM |
- RAM requirements for application:
| 1 user | Less than 10 users | Less than 25 users | 25 and more users |
|---|---|---|---|
| 500 MB RAM | 2 GB RAM | 4 GB RAM | 6+ GB RAM |
Note: Final HW configuration for the smooth running of the system could be higher depending on the number and size of the applications being run simultaneously and on the number of installed programs.
* Due to the compatibility with future versions of eWay-CRM, we recommend using software versions that are still supported by Microsoft. We highly recommend that you have your operating system and Microsoft Office applications always up to date.
Client - eWay-CRM Mobile
Web Service
You are inserting a web service address while you want to log in to eWay-CRM. Make sure your web service is on HTTPS address - a server that is encrypted using an SSL certificate. HTTP addresses are not supported anymore. For more information, go to How to Secure eWay-CRM Using SSL Certificate.
Android
Minimum requirements:
- 4.1 Jelly Bean
- 1.2 GHz Dual Core
- 1 GB RAM
- 200 MB of internal storage space (used space depends on the size of the database)
Recommended requirements:
- Android 7.1 Nougat
- 2 GB RAM
- 2.0 GHz CPU Quad Core
- 1 GB of internal storage space (used space depends on the size of the database)
iOS
Minimum requirements:
- iOS 11.3
- iPhone 5S
- 200 MB of internal storage space (used space depends on the size of the database)
Recommended requirements:
- The newest version of iOS
- iPhone 7
- 1GB of internal storage space (used space depends on the size of the database)
Important: If the eWay-CRM database contains hundreds of thousands of items in HUB or tens of thousands of items in main modules (contacts, companies, deals, and projects), the recommended requirements are necessary for the smooth function of eWay-CRM Mobile.
Client - eWay-CRM Web
Basic requirements:
- Valid eWay-CRM Web license (part of eWay-CRM Premium packages in version 6.0 and higher).
- Stable internet connection.
- Username and password to eWay-CRM Premium (same credentials are for access to eWay-CRM Outlook or eWay-CRM Mobile).
- Web browser: Microsoft Edge, Google Chrome, Opera, or Firefox.
Add-in for Microsoft 365
Click here for more information.
