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Error "Unable to connect to email marketing service."

Description

While trying to send the Professional email campaign, the following error will pop up: "Unable to connect to email marketing service." The window used to edit campaign won't open.

The log contains this error:

HASH: A3E3E116D7B8D4A2E9563C8C01164038
Send bulk email through Emailkampane.cz failed
System.NotImplementedException: The method or operation is not implemented.
v SHDocVw.IWebBrowser2.set_Width(Int32 pl)
v EFMarketing.Emailkampanecz.EmailCampaignWizard..ctor(EmailCampaignProcessor processor, Guid campaignGuid, String campaignHash, String url, String login, String apiHash)
v EFMarketing.Emailkampanecz.EmailCampaignProcessor.OpenEmailCampaignWizardDialog(EmailCampaignProcessor processor, String campaignHash, Int32 totalContactsCreated)
v EFMarketing.Emailkampanecz.EmailCampaignCreator.OpenEmailCampaign(EmailCampaignProcessor processor, String campaignHash)
v EFMarketing.Emailkampanecz.EmailCampaignCreator.ProcessEmailCampaign(List`1 contacts)

Version

All versions of eWay-CRM

Difficulty

Low

Resolution

The issue is caused by the Maxthon browser: http://www.maxthon.com/. Please, turn off the browser temporarily.