Procedure to Reset Default Values of Currency Columns

Description

Procedure can be used when you want to reset setting of currency column when you are converting email to deal. The procedure sets correct default currency that will be used during this conversion.

Version

All versions of eWay-CRM

Difficulty

Medium

Resolution

Automatic Resolution

Since eWay-CRM 6.0.2, there is no need to use manual resolution, the change is automatically run when Default Currency is set.

Manual Resolution

  1. First of all you have to update default value on the server database. Run this procedure on the server database:
EXEC [dbo].[eWaySP_ResetDefaultCurrency]
  1. Restart eWay-CRM Web Service - see this article for more information.
  2. Recreate database structure on the client. Set DatabaseStructureCreated to 0. Or you can download this file, unzip it and open it on your computer - it sets correct value in Registry  itself. You can also force this on all clients by doing update of eWay-CRM (e.g. apply some hotfix if it is available).
  3. Restart Microsoft Outlook.