Error while sending invitation

Description

The log displays this error:

EXCEPTION ***
Message: System.Runtime.InteropServices.COMException (0x8000FFFF): Catastrophic failure (Exception from HRESULT: 0x8000FFFF (E_UNEXPECTED))
at Redemption.AddressEntryClass.get_SMTPAddress()
at eWay.Core.OutlookAccess.ItemBase.GetEmailAddressFromAddressEntry(AddressEntry address)
at eWay.Core.OutlookAccess.AppointmentItem.get_Recipients()
at eWay.Core.Office.ItemManagers.CalendarItemManager.CreateRelationsWithParticipants(AppointmentItem appointmentItem)
at eWay.Core.Office.ItemManagers.CalendarItemManager.OnAfterItemCreated(ILocalItemStore itemStore, ItemBase item)
at eWay.Core.Office.ItemManagers.ItemManagerBase.<>c__DisplayClass1.<OnFolderItemAdded>b__0()
at eWay.Core.Data.TransactionRepeater.RunInTransaction(ILocalItemStore itemStoreParameter, TransactionDelegate transactionCommands)
at eWay.Core.Office.ItemManagers.ItemManagerBase.OnFolderItemAdded(ItemBase item)
at eWay.Core.Office.ItemManagers.ItemManagerBase.folder_ItemAdded(ItemBase item, String folder)
TargetSite: System.String get_SMTPAddress()
Source: Interop.Redemption
StackTrace:
at Redemption.AddressEntryClass.get_SMTPAddress()
at eWay.Core.OutlookAccess.ItemBase.GetEmailAddressFromAddressEntry(AddressEntry address)
at eWay.Core.OutlookAccess.AppointmentItem.get_Recipients()
at eWay.Core.Office.ItemManagers.CalendarItemManager.CreateRelationsWithParticipants(AppointmentItem appointmentItem)
at eWay.Core.Office.ItemManagers.CalendarItemManager.OnAfterItemCreated(ILocalItemStore itemStore, ItemBase item)
at eWay.Core.Office.ItemManagers.ItemManagerBase.<>c__DisplayClass1.<OnFolderItemAdded>b__0()
at eWay.Core.Data.TransactionRepeater.RunInTransaction(ILocalItemStore itemStoreParameter, TransactionDelegate transactionCommands)
at eWay.Core.Office.ItemManagers.ItemManagerBase.OnFolderItemAdded(ItemBase item)
at eWay.Core.Office.ItemManagers.ItemManagerBase.folder_ItemAdded(ItemBase item, String folder)

Version

All versions of eWay-CRM

Difficulty

Low

Resolution

The manual of how to empty auto-complete list in Microsoft Outlook can be find in: How to Empty Auto-Complete List in Microsoft Outlook.