Manual Contacts Saving Between Microsoft Outlook and eWay-CRM Desktop

If the user is not interested in either automatic or selective synchronization, or if these options are not available in their plan, they can synchronize contacts manually. However, this means they must click Import to Outlook / Save to eWay-CRM again with every change.

Contact Saving From Microsoft Outlook to eWay-CRM Desktop

Select the contacts from your Microsoft Outlook contact list that you want to save to eWay-CRM. Right-clicking them will bring up a context menu from which you select the option Save to eWay-CRM.

You can also save a contact directly from the contact window in Microsoft Outlook. Clicking Save to eWay-CRM, in the upper right corner of the contact window, will synchronize the contact with eWay-CRM Desktop.

Information about adjusting contact synchronization can be found in the article Contacts Tab.

Contact Saving From eWay-CRM Desktop to Microsoft Outlook

Similarly, it is possible to save contacts and their changes from eWay-CRM Desktop to Outlook. This can be done from the contact list in eWay-CRM Desktop – simply right-click the selected contact and choose Import to Outlook.

Alternatively, after opening a contact, click the three dots at the top and then select Import to Outlook.

Synchronized Fields

Not all contact fields are synchronized between Microsoft Outlook and eWay-CRM. This table shows you all the fields that are synchronized:

Field in Microsoft Outlook Field in eWay-CRM
Profile Picture Profile Picture
Title Title
First First Name
Middle Middle Name
Last Last Name
Suffix Suffix
Company Company
Job Title Job Title
Department Department
Web Page Address Website
E-mail Email 1
E-mail 2 Email 2
E-mail 3 Email 3
Business Address (Street, City, State, ZIP, Country) Business Address (Street, City, State, ZIP, Country)
Home Address (Street, City, State, ZIP, Country) Home Address (Street, City, State, ZIP, Country)
Other Address (Street, City, State, ZIP, Country) Other Address (Street, City, State, ZIP, Country)
Phone Number: Business Business
Phone Number: Business 2 Business 2
Phone Number: Home Home
Phone Number: Mobile Mobile
Phone Number: Business Fax Business Fax
Phone Number: Other Other
Notes Note