You are here: Home / FAQ / Microsoft Outlook / eWay-CRM Online Icons Are Gray in Desktop Outlook

eWay-CRM Online Icons Are Gray in Desktop Outlook

Description

Icons in eWay-CRM Online in desktop Outlook are not clickable. They are inactive.

Version

All versions of eWay-CRM

Difficulty

Medium

Resolution

The reason is that you don't have selected any email. Functions are active only in case when you select only one email.

Navigation