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Client Update

When the server component update is successfully completed (must be done by your administrator), users should be able to update their clients. eWay-CRM client automatically notifies a user about new version and prompts him to start the update with a single click.

The update can be done in different ways.

Update Via Notification About New Version

Right in the moment when the new version of client is available to download, user will see this notification:

The left part shows, what is the limit of not updated version; the right part displays new features of the update. When user clicks Update Now, the new version will be downloaded and installed.

Notice: If the update is not downloaded, the dialog will pop up again after start of Microsoft Outlook.

Availability: The notification pops up since eWay-CRM 5.4.2.

Update by Clicking the New Version Bubble

Update  Using eWay Agent

If the bubble with update notification disappears, you can always right-click red colored eWay Agent. Click Update to the Latest Version.

Update Via About eWay-CRM Dialog

Click the button About eWay-CRM on the eWay-CRM toolbar in Microsoft Outlook.


What's New After Update

When the update is successfully finished, after first start of Microsoft Outlook with eWay-CRM, you will see notification with new features similar as below. This dialog is displayed only once.

Availability: The notification is available since eWay-CRM 5.4.2.

Client Downgrade

If you installed version of eWay-CRM client that is newer than version of eWay-CRM web service, the automatic downgrade to correct version will proceed after opening Microsoft Outlook with eWay-CRM.

Availability: Automatic downgrade is available since eWay-CRM 5.2.0.