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How to Find the Setup Log

Description

Setup log is a file that eWay-CRM uses for recording the information about its installation. The file allows us to help you when you are experiencing some issues. Log never contains personal information and its content is only used for diagnostics and finding out the cause of the issue.

Version

All versions of eWay-CRM

Difficulty

Low

Resolution

The file is saved in this folder:

C:\ProgramData\eWay-CRM 

You can experience situations when files are hidden and cannot be found by described paths. There is the easier way how to find the file is described in the following steps:

  1. Go to the Start menu and use Run. There you need to insert "C:\ProgramData\eWay-CRM" and confirm it by OK. The newer versions of Microsoft Windows allow you to insert the string right into the searching field.
  2. The folder will be opened in the File Explorer and you can see SetupLog.txt.

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