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Error "The RPC server is unavailable. (0x800706BA)" while working with eWay-CRM items

Description

When you working with eWay-CRM items, you can experience error "The RPC server is unavailable. (0x800706BA)". The issue is related to IMAP email accounts.

Version

eWay-CRM older than version 3.9.3

Difficulty

Low

Resolution

The error is caused by Microsoft Exchange Unified Messaging add-in. For more information, go to Microsoft Office web page. If you want to run eWay-CRM correctly, you will need to take away the add-in from running ones.

In Microsoft Outlook, go to File > Options > Add-ins > Go... Unmark Microsoft Exchange Add-in from the list of COM Add-ins.

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