Error after clicking the Project icon (The value is outside the expected range)

Description

After clicking the Project icon on the eWay-CRM toolbar, the error will appear:

The value is outside the expected range.

The error log has this value:

v eWay.Core.Office.Interop.Ribbon.IRibbonUI.ActivateTab(String ControlID)
v eWay.Core.Office.Addins.OutlookAddin.Connect.Home_eWay_CRM_Projects_Click(IRibbonControl control)

Version

All versions of eWay-CRM

Difficulty

Low

Resolution

The issue is caused by a component that is used by eWay-CRM. We cooperate on the final solution of this error with authors of that component.

Before complete removing this error, you can solve this error by restarting Outlook. The error won't repeat after reboot of Outlook.