Common Problems During eWay-CRM Update
Description
Different reasons may cause that eWay-CRM update will not proceed correctly and is aborted. The article provides solutions to proceed with update correctly.
Version
All versions of eWay-CRM
Difficulty
Medium
Resolution
Option 1: Restart Your PC
In some cases, eWay-CRM update may get into a conflict with Microsoft Windows update. Because of it, try to restart your computer and then run update eWay-CRM again.
Option 2: Antivirus Software Blocks the Update
Update can be blocked by your antivirus software (known are Avast and AVG).
If eWay-CRM update cannot proceed, restart your computer. Disable your antivirus software during the time of the update. You can turn it on right after the successful update.
Option 3: Uninstall eWay-CRM and Install the New Version Manually
If none of two previous option worked, uninstall your eWay-CRM and install the newest version using the installation package.
The link to the current version can be found in Administration Application: see How to Update eWay-CRM System.