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eWay-CRM cannot be uninstalled

Description

The eWay-CRM cannot be uninstalled - the process of uninstallation is interrupted and the application is still on your computer.

There will be this code in the error log:

*** EXCEPTION ***
Message: Microsoft.Reporting.WinForms.LocalProcessingException: An error occurred during local report processing. --->
Microsoft.Reporting.DefinitionInvalidException: The definition of the report 'Main Report' is invalid. --->
Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: An unexpected error occurred in Report Processing. ---> System.IO.IOException:
The process cannot access the file'C:\Users\aurelia\AppData\Local\Temp\expression_host_547b0dca54e84f78b42af3ecc8fa2d5b.dll' because it is being used by another process.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Delete(String path)
at Microsoft.ReportingServices.ReportProcessing.ReportCompileTime.InternalCompile(Report report, AppDomain compilationTempAppDomain, BooleanrefusePermissions) at...

Version

All versions of eWay-CRM

Difficulty

Low

Resolution

Option 1: The error of eWay Agent

eWay Agent is frozen and it must be turned off in the Task Manager. Launch Windows Task Manager, select the Processes tab and end the eWayAgent process. New eWay-CRM uninstallation will be successful.

Option 2: Restart the computer

In this case, the restart is the solution of the issue. New uninstallation will proceed successfully.