You are here: Home / FAQ / Database / Manual installation of Microsoft SQL Server 2008 R2 Express

Manual installation of Microsoft SQL Server 2008 R2 Express

Description

During the Microsoft SQL Server installation, that is proceeded with the eWay-CRM installation, can be performed an error and the whole process will be unsuccessfully ended. Even repeated attempts won't help. Because of this, you have to install Microsoft SQL Server manually.

Version

All versions of eWay-CRM

Difficulty

Medium

Resolution

  1. Firstly, download the installation package from this URL: http://www.microsoft.com/en-us/download/details.aspx?id=30438. You can download SQLEXPR_x86_ENU.exe or SQLEXPR_x64_ENU.exe, first if you are using 32-bit system and second for 64-bit systems.
  2. Launch the downloaded file and choose installation > New installation or add features to an existing installation.
  3. The installation guide will open. Select New installation or add shared features.
  4. Accept all setting, until the Instance Configuration window will appear. The guide will ask you whether you want to select default instance or you want to name it yourself. Select Named instance and will in EWAYSQL to the text field next to your selection. EWAYSQL will be the name of your SQL component.
  5. Then accept all settings, until the Database Engine Configuration window will appear. There you can set the SQL authentication. Select Mixed Mode and to the password field fill in eWay-CRM123.
  6. Then accept all settings and wait until the installation is complete.
  7. Now, you need to launch the eWay-CRM installation. Launch the eWay-CRM installation file and click through it. In the case that you follow all previous steps, the database will be automatically connected with eWay-CRM.
  8. Install eWay-CRM. Installation should be successful and the database loading will be successful too during the first start of eWay-CRM in MS Outlook.