Groups (Create and Manage)

Availability: New Administration Center has been available since eWay-CRM 6.0.0.

Groups are important for the distribution of users in eWay-CRM, their permissions, and for specific functions. Correct setting of groups allows you to manage users and secure the correct work of eWay-CRM in your specific business structure.

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Groups are on the left menu in the Administration Center.

When you click Groups in Administration Center, you will see the list of available groups:

System Groups

eWay-CRM contains groups that are necessary for the correct working of the whole system - these groups cannot be deleted and can have limited editing. These groups are:

  • System - contains all system users.
  • Everyone - this group contains all non-system users. The group does not contain API users.
  • Administrator - users with access to the Administration Center.

Work With Groups List

Top Menu

Top menu of the list contains these possibilities:

Button Function
Add a Group Add new group - see Add Group.
Refresh Update the list to see whether other user with administration account did not create new group or edit or delete some existing one.
Assign Users You can add users to the selected group - see Assign Users.
Duplicate You can create copy of selected group with all its settings - see Duplicate Group.
Delete Delete selected group - see Delete Group.
Search You can easily search in the list. You will see only groups that contains searching string in some column.

Groups List

Groups list looks similar to this one:

Column Description
Check Box

Click the group and you select it. Check box indicates that the group is selected. You can select more than one group at time.

Group Name

Name of the group with possible label:

  • Administrator - the group with administrator permissions. This groups has also System label. Only one group can be labeled as Administrator.
  • Project Manager - the group marked as project manager that is important for Projects module. Only one group can be labeled as Project Manager.
  • System - default groups that are important for correct working of eWay-CRM. These groups cannot be deleted or renamed.
Number of Users Number of users that are assigned to the group.
Description Description of the group to specify it.
Note Note that can be added to the group. This can be longer text.

Add Group

If you want to add new group, just click Add a Group button:

The guide will pop up where you can insert Group Name, Description and Note.

If you insert values, go on by clicking Next field. In the second step, select users that will be assigned to this group. You cen search users using Search field.

If you want to select user, just mark him. You can select as many users you want. If you are done, go on by clicking Next.

The last step gives you these options:

  • Available as a role in project teams - if you are creating team on project, this group can be selected as role for team members - see Teams.
  • This role is used for marking users as project managers - when creating teams in eWay-CRM, one person has to be the project manager. By choosing role with this setting, you will mark a user as the project manager - see Teams. Only one group can be labeled as Project Manager. So, if you mark this field, group previously marked as Project Manager loses this role.

For completion, click Create Group button. New group will be displayed in the groups list.

Edit Group

If you want to edit some group, double-click the group or move mouse over this group and click pencil icon that shows up:

Now, you can edit what you want. General tab gives you option to change name, description and note of the group.

Users tab allows you to add users to the group or remove users from this group.

Additional Settings tab gives you opportunity to change other settings:

  • Available as a role in project teams - if you are creating team on project, this group can be selected as role for team members - see Teams.
  • This role is used for marking users as project managers - when creating teams in eWay-CRM, one person has to be the project manager. By choosing role with this setting, you will mark a user as the project manager - see Teams. Only one group can be labeled as Project Manager. So, if you mark this field, group previously marked as Project Manager loses this role.

To confirm changes, click Save.

Assign Users

Click one or more groups to select them. If you select group(s), the Assign Users button becomes active:

When you click Assign Users, you will see list of users available for assigning to the group. You can see groups you can assign users to in the heading.

If you want to assign user to the group, just mark the user, If you users list is too long, you can use search field. Click Assign to finish the assigning.

Duplicate Group

Click one group to select it. If you select group, the Duplicate button becomes active:

After clicking Duplicate, you will see dialog with these options:

  • Type to create a new group or choose from existing - insert the name of the new group or select one that is already existing.
  • Include/Replace Users - mark if you want to copy all users from the duplicated group to the new one, or replace them if you duplicate to the existing group.
  • Include/Replace Module Permissions - mark if you want to copy also module permissions from the duplicated group to the new one, or replace them if you duplicate to the existing group. It includes also workflows and all their actions.
  • Include/Replace Field Permissions - mark if you want to copy also field permissions from the duplicated group to the new one, or replace them if you duplicate to the existing group.

To finish duplicating, click OK - a new group will be displayed in the list.

Delete Group

Click one or more groups to select them. If you select group(s), the Delete button becomes active (but none of the users cannot be system):

When you click Delete, you will see confirmation dialog where you can check that you really delete only those groups you want to delete. Only groups are deleted, not users that are part of the group.

To confirm removing the group, just click Delete button.