You are here: Home / FAQ / Installation / Error: eWay-CRM Updater Service Is Not Running

Error: eWay-CRM Updater Service Is Not Running

Description

The error will appear while trying to update eWay-CRM - you will not be able to finish the update.

eWay-CRM Updater is a Windows service which is supposed to start with Microsoft Windows. When there is a lot of applications installed that start during Windows startup and the PC is slow, Windows won't start some of the services.

Version

All versions of eWay-CRM

Difficulty

Medium

Resolution

eWay-CRM Updater service has to be started manually:

  1. Turn off Microsoft Outlook.
  2. Click Start in Microsoft Windows and type in services.msc. Run Services.
  3. You will see the list of all Microsoft Windows services. Find eWay-CRM Updater and click Start.
  4. When you run Microsoft Outlook again, update of eWay-CRM will proceed correctly.