If the field in Microsoft Excel file contains text with a large number of characters (more than 255), it may be imported to eWay-CRM only partially.
All versions of eWay-CRM
The issue is caused by the drivers that are used for reading from the Microsoft Excel files.
If you want to import data anyway, put these large values on the first 8 rows in the Microsoft Excel file. Then the whole file will be imported correctly.