Task Wait on Someone Else Status Name

Availability: The global setting is available since eWay-CRM 5.2.2.

Task Wait on Someone Else Status Name is the name of the status that is used for tasks that wait for some other user in the task workflow.

Double-clicking the Task Wait on Someone Else Status Name from the list will bring up the Global Setting card.

Field on the Global Setting Detail

The value field is intended to enter the adjustment value. It is a text value that should be the workflow status name which marks the task as wait on someone else. The correct name of this status can be found in the Administration Settings section called Workflow Diagrams and by following these steps:

  1. Select the Workflow Diagrams option in the left menu of the Administration Application.

  2. The list of workflow diagrams will be displayed in the right part of the window from which you select the task diagram.

  3. Click the Modify List of Statuses button in the ribbon.

  4. The list of statuses which are defined for a given workflow will be displayed in the table. We are looking for the status that denotes a task that is waiting on someone else – in our case it will be Wait on Someone Else. It is important to work with the name that is listed in the FileAs column, as shown in the picture (and we insert the WaitOnSomeoneElse value into the Task Wait on Someone Else Status Name in the Global Settings).


Clicking OK in the lower part of the Global Setting card will save changes and close the card. If you wish to close the Global Setting card without saving any changes, click Cancel.